We Are Tennis

Frequently Asked Questions

• How can I contact technical support?

  • By Email

• How does the Advantage program work?

  • To make request for an Advantage, follow the steps below:

• Frequently Asked Questions

  • How can I change my personal information (email address, phone number, etc.)?
  • How do I confirm my account?
  • I forgot my password, how can I access my account?
  • What is a voucher and what can I do with it?
  • Where do I have go to exchange my voucher for my tickets?
  • When will I know if I get tickets?
  • I requested several seats on We Are Tennis, will they be next to each other?
  • Where will my seats be?
  • Is the person who requested the tickets the only one allowed to pick up those tickets?
  • How can I get more seats than the maximum allotted amount?
  • How can I change the number of seats that I requested?
  • I received an e-mail informing me that I did not confirm my seats on time. What can I do ?
  • Why were my tickets not sent to me immediately upon my confirmation?
  • Wish List
  • Can I join several Wish Lists?
  • What is the code to join a Wish List?
  • Where should I enter my code?
  • Notification
  • Will I be charged for receiving notifications via text message?