Frequently Asked Questions
- How can I change my personal information (email address, phone number, etc.)?
- How do I confirm my account?
- I forgot my password, how can I access my account?
- What is a voucher and what can I do with it?
- Where do I have go to exchange my voucher for my tickets?
- When will I know if I get tickets?
- I requested several seats on We Are Tennis, will they be next to each other?
- Where will my seats be?
- Is the person who requested the tickets the only one allowed to pick up those tickets?
- How can I get more seats than the maximum allotted amount?
- How can I change the number of seats that I requested?
- I received an e-mail informing me that I did not confirm my seats on time. What can I do ?
- Why were my tickets not sent to me immediately upon my confirmation?
- Wish List
- Can I join several Wish Lists?
- What is the code to join a Wish List?
- Where should I enter my code?
- Notification
- Will I be charged for receiving notifications via text message?